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Support Technician

ecoRobotix SA, a scale-up based at Y-Parc in Yverdon, Switzerland, creates innovative robotic solutions that reduce the negative ecological impact of modern agriculture. We’ve developed a solar-powered, autonomous weeding robot that decreases the amount of herbicides used in crop fields while keeping costs competitive. When you join our talented, dynamic team, you can contribute to a more sustainable, environment-friendly agriculture in an innovative scale-up at the cutting edge of technology. Our organization is flexible, and we provide a great work environment for our creative, self-motivated staff.

ecoRobotix is growing! To pursue our mission, we are looking for a Support Technician.

Responsibilities

  • Support any technical questions from our customers over phone and emails
  • Follow up any technical issue from customers until complete solution and satisfaction
  • Proceed to field support and repair whenever needed
  • Participate to product demonstrations
  • Implement tech support ticketing system
  • Manage spare parts logistics
  • Manage tech support administration

Requirements

  • Technician or BS degree in mechanical, electrical engineering, computer science or related field
  • At least 4 years of experience in international tech support
  • Fluent in French, German and English
  • Customer satisfaction oriented
  • Good analytical skills
  • Interested and capable to understand various technologies
  • Ready to travel and work outdoor

What we offer

  • Exciting work in an innovative scale-up at the cutting edge of technology in various fields
  • An opportunity to contribute to more sustainable, environment-friendly agriculture
  • A place on a dynamic, motivated team in a start-up atmosphere
  • Attractive working conditions (flexibility, working environment, training, etc.)

This position is expected to start as soon as possible.
Please send your complete application via the Jobup Platform.